In the next line, choose an offset account (usually Expense) and enter the amount under the Credit column.Enter the amount under the Debit column and the customer name under the Name section.Pick Accounts Receivable in the Account column of the detail area.Customize the date and fill in the entry number of the transaction.From the Banking menu, select Make General Journal Entries.I also recommend consulting an accountant before performing the steps to ensure your books are accurate. If you wish to write off the $5 amount from the damaged floor stock, create a general journal entry.įirst, make sure to follow the steps provided by my colleague MaryLandT to unlink the credit memo from the old invoice. I appreciate you getting back to us and providing clarifications, the credit memo without applying it to an invoice or writing a check is currently unavailable. Should you need additional information, please leave a comment below. Complete other fields, then click Save.In the Deposit window, select the account where you want to deposit the funds. ![]() In the Deposit sheet, click the payment you'd like to deposit.This will match to the actual amount paid by the customer. Then, enter a negative amount for the credit. Navigate the Receive payments again to record payments without applying the credit memo.After that delete and re-create the credit memo for Store C.Click OK to confirm the deletion process.Hit Command + D on your keyboard to delete the payment.Select the customer, then open the payment.Go to the Customers menu, then select Customer Center.This way, you'll be able to manually select if you want to apply the credit or not. Next, delete the payment you've recorded that has the credit applied to it. Uncheck the Automatically apply payments box. ![]()
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